EBA’s People, Processes, Tools, Standards and our right-size advantage along with our expertise and experience provide crucial differentiators:
By designing customized management programs for each one of our clients, EBA is able to allocate resources on an as-needed basis
Our in-depth understanding of the business of healthcare allows us to partner with you at every step of the process, in turn minimizing your need to interact with multiple vendors
All EBA processes are 100% compliant and transparent and we welcome external audits of your engagement at any time
We collaborate with every customer to identify pain points and draft SLAs that are tailored to customer’s specific requirements. EBA will process map every step of each engagement and provide a playbook that will detail all of the mandated process and procedures.
At EBA we understand that your business will have its highs and lows in terms of volumes. We do not impose rigid volume restrictions on our customer as we understand that our business is to cater to your needs, and not just our bottom-lines.
All EBA management, supervision, desk costs, and auditing costs are built into the FTE price, there are no hidden fees, and we apply industry standards that exceed expectations when it comes to management and self-auditing.
Located on the other side of the globe in India, EBA has the advantage of time zone, many processes and tasks are completed overnight in India and available to US companies the following morning, creating seamless workflow integration.